Services
So what do we do?
At G-IT, our primary goal is your satisfaction. We believe the job isn’t complete until you are 100% content with the services we provide. We are dedicated to delivering top-tier IT services with a customer-first approach.
Our mission is to make IT a tool, not a headache, by assuming responsibility for your IT needs. Before any work commences, we seek your approval, guaranteeing your absolute satisfaction.
Effective communication is at the core of our business. We understand that all parties involved need to stay informed throughout the process, ensuring transparency and success.
Below are a few key areas of our support. Please browse our site for more info.
Services
Hardware and Software
- At G-IT, our desktop support services are designed to provide comprehensive assistance for all Windows versions and accommodate any make and model of machines. Our commitment is to ensure the seamless functioning of your software, even if it’s encountering issues. We take the initiative to identify and resolve software-related problems, collaborating with the software’s support if necessary.
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Beyond support, we also simplify your procurement process. By leveraging our industry connections, we source the best hardware and software deals, saving you both time and money.
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When it comes to printers, we offer a full spectrum of services. From initial setup and installation to supplying printers and consumables, we also arrange crucial maintenance services to keep your equipment running smoothly.
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Software installation is another area where we excel. We ensure that your software is not only installed correctly but also configured to meet your specific needs.
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At G-IT, we understand that user issues can arise at any time. Rest assured, we approach these issues in a professional manner, working closely with you to swiftly and effectively resolve them.
Backups
Backups are undeniably one of the most crucial elements of any IT infrastructure. The repercussions of data loss can be not only costly in terms of time but also financially.
It’s essential to ask yourself whether you’re utilizing the right type of backup and ensuring its security.
As the majority of our work is conducted online, the ever-increasing prevalence of viruses and ransomware threats poses a growing risk to our data.
DID YOU KNOW
Nearly 90% of the financial institutes in America have faced ransomware attacks.
Did you know that 59% of businesses say they store backups in only one location.
Did you know that 52% of businesses experience multiple backup failures every year?
Some things to Consider
At G-IT, we understand the importance of fitting within your budget while ensuring robust data backup solutions. The level of investment directly influences the quality of redundancy achievable in safeguarding your valuable data.
Factors Influencing Data Backup:
Amount of Data: The volume of data significantly impacts the complexity and necessity of backups. While smaller datasets may involve straightforward processes, dealing with terabytes demands intricate systems and heightened redundancy measures.
Type of Data: Consideration of the data type is crucial; for example, handling SQL systems intensifies resource requirements. SQL backups necessitate creating a complete database copy before the actual backup, requiring additional space and time.
Backup Retention History: Retention history is a critical consideration. Determining how long you want to retain data affects recovery capabilities. Greater redundancy in retention history provides a more robust safety net for your data.
Backup Location: The location of your backups is pivotal in your strategy. Options include local backups on physical drives, using a rotation of disks, or employing a local NAS drive. Each option has its advantages and considerations, ensuring fast and convenient access to your backup data.
Offsite Backups (Cloud Backups): Cloud backups serve as a crucial fail-safe in case of server and local backup compromise. While slower in data transfer due to internet reliance, cloud backups offer secure storage and utilize differential backups to minimize data transfer and alleviate strain on data caps.
Image Backups for Servers: In server environments, image backups are paramount. Creating a ‘snapshot’ of the entire server, including the operating system and configuration, safeguards against server loss or theft. This approach minimizes downtime and financial costs by seamlessly transferring the image to a new server.
Choose G-IT for a comprehensive backup strategy tailored to your unique needs and budget.
Networks and Internet
At G-IT, we specialize in crafting and maintaining tailored solutions for your internet and network needs, designed to align seamlessly with your specifications and budget.
Network Infrastructure: Our expert team is equipped to handle the complete spectrum of networking services. From running and terminating cables to diagnosing and testing existing networks, we ensure a seamless and robust infrastructure. Receive valuable insights on upgrading your current network to enhance your overall experience.
Wireless Solutions: Experience unparalleled connectivity with our wireless solutions. Whether you require a comprehensive ecosystem or standalone devices, our installations are geared towards delivering the optimal wireless experience.
Internet Services: Choosing the right internet solution is crucial, and we’re here to guide you. Prioritizing reliability and security, we offer advice tailored to your needs. Our team handles the setup and ongoing maintenance, making it a priority to resolve any issues promptly. We understand that a disrupted internet connection can feel like a step back in time, and we’re committed to keeping you seamlessly connected.
